In 2009 I converted my residential investments to commercial and due to bad experiences, I decided to self-manage. How hard can it be? Yes, it did become hard. One of my commercial tenants through the years became more and more belligerent, aggressive, lied, and stole cash from me. I have now found Pure Property Management, and as the name says, all they do purely is managing property. My belligerent tenant is now working well. Jane managed to negate my ten-year-old self-management problems and put the operation back on rails.